Pearl Family Practice

The 2019 Novel Coronavirus (COVID-19)

Pearl Family Practice - Telephone Consults now temporarily covered by OHIP

Due to the recent increase in the number of confirmed Covid-19 cases and Public Health recommendation to limit social interactions and possible exposure to Covid-19, the Ministry of Health has approved temporary funding for phone consults for family physicians.

If you require an appointment, please call our office or book an appointment online

Your doctor will call you within a reasonable timeframe to discuss your concerns and decide whether an in person appointment is required or your issue can be resolved telephonically.
We will limiting the number of patients that are in the office at any given time to reduce potential exposure to others.

The above measures will also apply to our Saturday Clinic.

Please remember that this is a TEMPORARY arrangement and we will return to regular appointments once Covid-19 is contained.

As the information related to Covid-19 is rapidly changing, we will do our best to keep you informed of any change in office policy/schedule.

Thank you
Pearl Family Practice

DISCLAIMER : COVID-19 is placing stress on Canada's public health system. Our clinic is starting to offer virtual care to make sure that we can continue to care for our patients safely and effectively. This means that we will be using video and audio technologies for some patient visits rather than asking all patients to come into our office. Some of these technologies are provided by the Province. Others have been provided by vendors like Google, or Apple to help make discussions with your care provider as easy as possible during these difficult times. Some health concerns can be addressed with virtual care alone, but in some cases your doctor may ask you to visit a hospital or other health care facility if necessary, for a physical examination. We do our best to make sure that any information you give to us during virtual care visits is private and secure, but no video or audio tools are ever completely secure. There is an increased security risk that your health information may be intercepted or disclosed to third parties when using video or audio communications tools. To help us keep your information safe and secure, you can:
• Understand that emails, calls, or texts you receive are not secure in the same way as a private appointment in an exam room.
• Use a private computer/device (i.e., not an employer's or third party's computer/device), secure accounts, and a secure internet connection. For example, using a personal and encrypted email account is more secure than an unencrypted email account, and your access to the Internet on your home network will generally be more secure than an open guest Wi-Fi connection.

You should also understand that electronic communication is not a substitute for in-person communication or clinical examinations, where appropriate, or for attending the Emergency Department when needed (including for any urgent care that may be required). If you are concerned about using video or audio tools for virtual care, you can ask our office to arrange for you to visit a different healthcare provider or other health care center where you can be seen in person. However, please note that visiting a health care provider in person comes with a higher risk of coming into contact with COVID-19 and the possibility of spreading the virus. By providing your information, you agree to let us collect, use, or disclose your personal health information through video or audio communications (while following applicable privacy laws) in order to provide you with care. In particular, the following means of electronic communication may be used (identify all that apply): email, videoconferencing (including Skype, Facetime, etc.), text messaging (including instant messaging), website/portal, other (specify).

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Contact Telehealth Ontario at 1-866-797-0000 or your local public health unit if you’re experiencing symptoms of the 2019 novel coronavirus. Click here for more information

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Covid-19 Self-Symptom Checker

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